Business College

You have been asked to study the effects of an employee-wide training program, in a company of 500 employees, designed to reduce the amount of customer complaints. Describe how you would carry out the study, including the variable or variables you would collect, how you would measure those variables, and what would indicate success.

Answers

Answer 1

The effects of an employee-wide training program,  will be done to improve the employee performance via good training programs.

What is the research about?

The research method will be a qualitative research. In the work, we are going to analyze and understand and see the theoretical aspect and models linked to employee development via training and development programs, and the influence on employee performance.

The study  will give a background about good training effectiveness and how it leads to boasting the employee performance as well as others.

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Related Questions

1. What industry forces might cause a propitious niche to disappear?

Answers

If the market contracts, due to internal or external factors, then the demand for the goods and services that the firm sells will fall and thus, a propitious niche will disappear. and, if the market expands, and the company fails to meet the increased demand, then also the propitious niche will vanish.


Several coworkers of yours at the local swimming pool have been taking snacks from the snack bar without paying. This is an example of:
O property deviance.
O production deviance.
O personal aggression.
O political deviance

Answers

This is an example of property deviance. Thus the correct option is (B).

What is production deviance?

Production deviance is conduct that formally transgresses the established organizational standards on the minimal standard of quantity and quality of work that must be completed in order to perform one's duties.

The coworkers are wasting the resources of the company and as well as polluting the swimming pool by eating snacks. This is an appropriate example of property deviance.

Thus the correct option is (B).

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Why can a credit union lend money to members at reduced rate

Answers

Answer:

Credit unions are able to offer lower rates compared to traditional banks because of their business structure. Most banks are for-profit companies, meaning they reinvest their income to earn more profit or they pay it out to shareholders. Banks are also subject to federal and state income taxes.

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